Other than advice, a remodeler should never give a homeowner anything for free. Doing so potentially lessens the value of all you do and opens the door for constant negotiations, and even worse, re-negotiations of established costs.
Please do not misunderstand. This should not be confused with the concept of “under promising and over delivering.” Let’s face the facts. There is no one that works for free. Each person and trade gets compensated for their efforts. This compensation is a part of your job costing and affects a project’s gross profit if not accounted for when calculating the client’s investment amount. (more…)